At Print Craft Workshop, we take pride in the quality and craftsmanship of every item we create. Please read our return policy carefully before placing your order.
Personalized Items
All sales on personalized and custom-made items are final. We do not accept returns or exchanges on personalized items unless the item arrives damaged or defective.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery. To process your claim, we require:
- Your order number
- A description of the damage or defect
- Clear photos showing the damage
Once we review your claim, we will work with you to offer a replacement or appropriate resolution at no additional cost to you.
Non-Personalized Items
For non-personalized items, returns may be accepted within 30 days of delivery, provided the item is unused and in its original condition. Please contact us to initiate a return.
How to Contact Us
To report a damaged item or inquire about a return, please reach out to us through our Contact page. We are happy to help and will respond as quickly as possible.